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User Experience Design

Develop a deep understanding of users and their needs, leveraging UX best practices to improve the quality of interactions with a product and deliver maximum value.

  • Starting 7 Oct 2019
  • 100% online, 6 weeks (8-12 hours per week)
  • A$1,200 GST inc.
  • Prerequisites: None

100% online, mentor supported, workplace ready

Why learn User Experience Design

Demand for UX Designers is far outweighing the supply with recent studies placing UX Designers as the #1 in-demand role of 2018. This course has been developed in conjunction with industry leaders like Symplicit as an important early step to help you transition to a UX role or apply your new UX skills to drive business value.

How does it work

This course is an introduction to the fundamentals of UX Design, with a strong focus on digital product design, covering everything from the basic UX processes, from user interviews to prototypes and usability testing. Through the course you will be working on developing your own portfolio piece, which can be used to demonstrate your new skills immediately. Fully supported by expert mentors with access to industry leaders you will gain real life skills to equip you for success from day one.

Skills learned

User experience fundamentals, the Double Diamond, benchmarking, stakeholder management, personas, ideation and prioritisation, story boarding, research methods, planning and running user interviews, synthesis, affinity mapping, prototyping, wireframes, usability testing, presentations and portfolios. 

Find out more in our FAQ section.

Your experience with RMIT Future Skills

Upskill online, on your terms. Taught by industry leaders, backed by RMIT.

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100% online

Our flexible short courses are designed to fit your lifestyle, not replace it. Study online, after hours, when and where you like.

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RMIT certificate

The cutting edge skills you learn will be rigorously assessed and recognised by both a leading university and key employers in the field.

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Industry mentors

RMIT experience provides structure on top of online learning through 1:1 mentor support, webinars and a community of lifelong learners.

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Real world skills

Level up your skills and qualifications as a digital native. Our courses are about practical training, building a network and applying your learning.

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Expert content

We have partnered with leading employers across the world to multiply the power of a world-leading university with the best of industry.

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Make the most out of your online learning by interacting with your peers, experts and industry employers. Meaningful connections to help propel your career.

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Learning outcomes

What do you take away from our courses?

Course outcome certificate


After completing an RMIT Future Skills course, you will earn an RMIT certificate which can be validated, recognised and shared on social media platforms.


These courses are all about practical training. Each week, the skills you need to master will be walked through in live online tutorials that allow you to see success in action, and ask questions to overcome obstacles that are slowing your progress.

Work-ready project

We combine the power of industry experts with a leading university to get you working on practical, work-ready projects that you can immediately apply back in your office.

Course Outline

Module 1

Introduction to User Experience Design

What is User Experience Design

Defining UX Design 

Principles, frameworks and tools


UX Design Challenge

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Module 2

UX Design brief and problem definition

Design briefs

Creating personas



Defining a problem

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Module 3

Research and insights

UX research best practice

Research methodologies

User interviews

Synthesis and insights


UX Research and synthesis

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Module 4

Concept Design

Ideation, sketching and storyboarding

Prioritisation techniques

Low-Fidelity prototyping

Paper prototyping and digital wireframes


Create Low-Fidelity prototype

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Module 5

Concept refinement

Usability testing 

Digital synthesis

Iterating on your design

Creating clickable prototypes



Create Mid-Fidelity prototype

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Module 6

Final presentation and what's next

The art of storytelling

From presentation to portfolio

Future of UX 

UI fundamentals for Hi-Fidelity designs


Final presentation

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Learn with Industry Experts

Get ready to meet some of the biggest names in the business.

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Symplicit is a Customer Led Innovation Consultancy that has been using behavioural research to inform strategic design since 2003.

We take a user-centred approach to design solutions of all shapes and sizes through  Innovation, Customer Experience, User Experience, Service Design & Social Innovation with over 75 amazing practitioners across Melbourne, Sydney, and Brisbane.

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Miriana Taflaga

Lead Experience Designer

Miriana is an experienced services marketing, product development, customer experience and human centered design practitioner. Working with a range of small and large organisations, Miriana’s experience has centered on the health, financial services, creative, and research and development investment industries.  Miriana is endlessly curious about what drives people to do what they do. As an insightful experience designer, Miriana researches, solves business problems and identifies opportunities, insights & creative options to build customer value and positive social influence.

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Leigh Barnett

Director of Experience Design

Leigh has spent the last decade leading HCD and innovation, in both consultant and client-side roles. His work in User Research, Strategy and CX/UX Design have informed innovation for 2XU, Johnson & Johnson and Pental Products; he has delivered national projects for Adidas and Grill’d, and global projects with Rip Curl and World Vision. Most recently Leigh led Experience Design for Child Sponsorship, as well as New Product Development at World Vision. 

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Michelle Edmunds

Director of Experience Design

With 15 years’ of international experience in both Australia and North America; Michelle is passionate about user experience, strategy, product development. A leader that tackles challenges head on and adapts to change easily, her collaborative approach with clients ensures that design is not only about aesthetics but more importantly solves user goals and objectives, adding real value to the business.

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