AUSTRALIAN INDUSTRY PARTNERS
100% online, mentor supported, workplace ready
How does it work?
Salesforce is the number 1 CRM platform that's bringing artificial intelligence to everyone. So we thought we'd better build this course with them. Over a 6 week period, you'll learn hands-on skills in a live Salesforce environment. You will set up a whole company through Salesforce, and receive expert guidance and support from mentors at leading industry companies.
The best part? When you finish the course, you’ll have the opportunity to take the exam and become a certified Salesforce Administrator.
Who is the course for?
A recent IDC report predicted 79,000 new jobs in the Salesforce ecosystem by 2022. We call that an opportunity. This course is perfect for IT, marketing and business professionals, as well as new graduates who want to take advantage of the growing job market, whether they want the coveted Salesforce Admin badge or not.
Understand the basics of the Salesforce platform
Get practical examples of Salesforce Administrator skills
Examine Salesforce features from an end user perspective
Study data validation, debugging and app customisation
Learn to respond to common business requirements
Master the Salesforce Administrator configuration options
Find out more in our FAQ section.
Your experience with RMIT Future Skills
Upskill online, on your terms. Taught by industry leaders, backed by RMIT.
Our flexible short courses are designed to fit your lifestyle, not replace it. Study online, after hours, when and where you like.
The cutting edge skills you learn will be rigorously assessed and recognised by both a leading university and key employers in the field.
RMIT experience provides structure on top of online learning through 1:1 mentor support, webinars and a community of lifelong learners.
Real world skills
Level up your skills and qualifications as a digital native. Our courses are about practical training, building a network and applying your learning.
We have partnered with leading employers across the world to multiply the power of a world-leading university with the best of industry.
Make the most out of your online learning by interacting with your peers, experts and industry employers. Meaningful connections to help propel your career.
What do you take away from our courses?
After completing an RMIT Future Skills course, you will earn an RMIT certificate and credential which can be validated, recognised and shared on social media platforms.
These courses are all about practical training. Each week, the skills you need to master will be walked through in live online tutorials that allow you to see success in action, and ask questions to overcome obstacles that are slowing your progress.
We combine the power of industry experts with a leading university to get you working on practical, work-ready projects that you can immediately apply back in your office.
Introduction to CRM
Software as a Service
Platform as a Service
Get your organisation ready for users
Set up the company profile
Enable mobile access
Set up and manage users
Mobile security and data access
Security and data access
Manage user access rights
Manage data reports and dashboards
Loading and backing up data
Data visualisation and dashboards
Automation and support system
Automating business processes
Project reflection with peers
Tap into industry experts
Future exploration on emerging trends
Learn with Industry Experts
Get ready to meet some of the biggest names in the business.
Salesforce Administrators work with stakeholders to define requirements, customise the platform, and enable users to get the most out of Salesforce. They automate business processes, create reports & dashboards, and train users on using Salesforce. The love to help their team be efficient and on top of things. They are the one that their team depends on to have all their ducks in a row and they help them monitor their successes and customer relationships
Salesforce Administrator is only the beginning. There are variety of pathways to choose from after getting certified as Salesforce Administrator. For example, Advanced Administrator, Platform App Builder, CPQ Specialist or Salesforce Consultant. The ecosystem is growing with lots of opportunities to choose from.
Communication, Problem-solving and attention to detail are critical. Knowing the business and project management skills are also needed.