On the afternoon of Sunday December 9 RMIT we will be conducting an upgrade of our security authentication platform. As part of the change the password you use to access your course material will need to be reset.
What do I need to do?
Once the change has been finalised, you will need to need to reset your password. Simply select “Reset my password” from the login screen and follow the prompts.
How will I know that the change has gone through?
When the change has been made and password resets are required we will contact you again on this email.
Why are you making this change?
This change is part of a wider initiative that to uplift our high data security standards. We appreciate the inconvenience this has caused and thank you for your patience.
What if I am still having trouble logging in?
If, following the change, you have problems accessing your learning resources we have a team ready to help. Simply contact the customer support team on +613 9925 8888 for further assistance.