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Design Thinking for Innovation

Use creative design thinking to develop innovative business solutions


Rea Tigerspike


Why learn Design Thinking for Innovation

Design thinking is core to many of the most successful businesses, and combines critical thinking and creativity to solve problems. Change your mindset to focus on solutions in our Design Thinking for Innovation short course.

Design Thinking has the opportunity to make or break your business. If you really get what people need – imagine the insights you could use to identify killer business opportunities and build bullet-proof products. Design Thinking for Innovation helps you to apply the best creative and analytical tools to develop real solutions for real needs, including personas, empathy mapping, prototyping and iteration models.

Course overview


Key takeaways from this course

Design Thinking for Innovation is all about gaining the skills to apply creative problem solving in your workplace. Throughout the course, you’ll work to on your own problem and complete your own design thinking project that you can take with you and present back to your organisation, start-up or peers.

You’ll be supported by industry experts and mentors, and you’ll be working with a dynamic community of learners from a range of careers and backgrounds.

Key Topics:

  • Apply empathy frameworks to develop customer personas
  • Use informed data collection for customer insights
  • Identify customers' pain and gain points
  • Find inspiration
  • Design and create rapid prototypes
  • Work on iterative processes to improving business
  • Design for and implement solutions
How does it work?

Course outline

Week 1

Human Centred Design

  • What is HCD?
  • Your HCD Journey
  • The Double Diamond


Present your design challenge

Presentation icon

Week 2

Get to know your customer

  • Why talk to humans now?
  • Know your customer
  • Empathy mapping and personas


Know your customer

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Week 3

Frame the challenge

  • Find insights from research
  • Develop customer insights
  • Frame your design challenge


Solve the right problem

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Week 4

Ideate and prototype

  • Ideation
  • Rapid low-fi prototyping
  • Prototype towards a design solution


Ideate and prototype

Project icon

Week 5

Iterate and pitch your solution

  • Iteration
  • Test and learn
  • Pitch your solution


Pitch your solution

Presentation icon

Week 6

Review and what's next

  • Review your pitch
  • Product roadmap and MVP
  • User Experience (UX)


Feedback and results

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What support you'll get

Webinar icon

Weekly expert webinar - Q&A

Video icon

3x videos & content per week

  • Industry experts discuss key themes
Mentor icon

Your own industry mentor

  • Weekly webinars
  • Q&A over Slack
Mentor icon

Join a dynamic community of lifelong learners

How does it work?
The RMIT Edge


The RMIT edge


We’ve built this program with leading companies who have transformed and thrived in a changing workforce. We’ll start with the fundamentals, then you’ll build real-world strategies that can be immediately applied back in the workplace.

Make industry connections

Sometimes it’s what you know... but sometimes it’s who you know. And we know a lot of people. We’ve partnered with leading digital companies REA, Tigerspike and Paper Giant to make sure our courses give you the targeted, industry focused learning and endorsement needed to future-proof your career.

Collaborative learning experience

Studying online doesn’t mean you’re doing it in isolation. You’ll be joining a dynamic learning community of professionals, with 1-1 mentorship from experts in the field.

Find out more in our FAQ section.

Learn with industry experts

Partnering with leading industry names, this is a program for people who want to build real-world strategies for evolving business across every aspect of the value chain.

REA Group

REA Group

REA Group is a digital advertising company that operates Australia’s leading property and real estate websites in Europe, Asia and the US.



Tigerspike is a global business, spanning nine offices across five continents. It is one of the largest specialised enterprise mobility companies in the world, blending technology with human expertise to deliver business outcomes, fast.

paper giant Group

Paper Giant

Paper Giant solves product, service and organisational challenges using design, research and strategy, drawing upon a diverse set of project experiences.



Digital Transformation program

Build the skill sets across core digital literacy components in our Digital Transformation program. Industry-led and collaborative, our program includes five up-to-the-minute courses which run over six weeks.

Digital Transformation Program

A$3,080 GST inc. (5 courses)

Start date: 21 January 2019

Buy program

Design Thinking for Innovation

Not ready to commit to the full program? Chart your own path and pay as you go. Sign up for a single course, learn with the best in industry, and come out with a new skill set.

Design Thinking for Innovation

A$770 GST inc. (course)

Start date: 4 Feb 2019

Buy single course

Interested in courses for your team/staff?
Take a look at our FAQs or contact us to find out more.


Get a Free Course Guide

Register your interest to get a free course guide in Design Thinking for Innovation.


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You will be eligible for a certificate on completing this course.

We estimate that you will need a total of 50 hours to complete this course over 8 weeks.

1) A computer with good internet access
2) Slack (web or free on the App Store)
3) ZOOM Cloud Meetings (web or free on the App Store)

View full FAQ

Additional courses within the
Digital Transformation Program

Digital Marketing Strategy

Understand the critical components of marketing in the digital economy. Customer behaviour; digital decision making; emerging marketing approaches; traditional vs digital.

Learn more

Customer Experience Strategy & Design

Apply empathy frameworks to identify and develop key customer personas. Empathy frameworks; customer personas; empathy mapping; customer observation.

Learn more

Digital Delivery with Agile

Understand the critical components of marketing in the digital economy. Customer behaviour; digital decision making; emerging marketing approaches; traditional vs digital.

Learn more

Product Development & Innovation

Understand and analyse the key layers and performance of all products. Core vs actual vs augmented product; value propositions.

Learn more